BK95 Official Document
At bk95, your privacy is not merely a legal obligation — it is our genuine commitment to every player. This document clearly explains what data we collect, how it is used, and the rights you hold over your own personal information.
Our Privacy Commitment
Before reading the full policy, here are the six most important things you need to know about how bk95 protects your privacy.
Every page, every login and every transaction on bk95 is secured with 256-bit SSL encryption — the same security technology used by Malaysia's leading banks. Data transmitted between your device and bk95's servers cannot be intercepted or read by any third party.
Bk95 has never sold, rented or traded player personal data to any advertising company, data broker or unrelated third party, and never will. Your data is not our product — your trust is an asset worth far more than any data revenue.
You have the right to access, correct, download or request deletion of your personal data at any time. No complicated explanations needed — simply contact the bk95 support team and we will process your request within three business days.
All player data is stored on servers protected by a multi-layered access control system, database-level encryption, and regular independent security audits. Internal access to players' personal data is strictly limited and closely monitored.
BK95 retains your personal data only for as long as necessary for the stated purposes or as required by law. Once an account is closed and the mandatory retention period has expired, your data is securely deleted from our systems in accordance with established procedures.
In the event of any security incident involving player data, bk95 is committed to notifying affected players within 72 hours of the incident being identified — well ahead of the minimum requirements set by most international data protection standards.
Official Document
Effective date: 1 January 2026. This policy describes the privacy practices of BK95 (bk95.express) regarding the collection, use, storage, and protection of Malaysian players' personal data. By using the BK95 platform, you agree to this policy.
This Privacy Policy represents a written commitment bk95 to every Malaysian player using our platform. We understand that in today's digital age, privacy is more than just a word — it is a fundamental right that must be genuinely respected and protected. Every decision on this platform, from the design of our registration system to how we store transaction logs, has been made with player privacy as the top priority.
bk95 is an online Sports Betting and casino platform operating at bk95.express, offering services to Malaysian players including sports betting (Malaysia Super League football, EPL, badminton, e-sports), Live Casino, online slots, baccarat, poker and other products. In operating these services, we collect and process player personal data within the scope and for the purposes set out in this policy.
This Privacy Policy applies to all users of the bk95 platform, including unregistered website visitors, active registered members, and former members whose accounts have been closed but whose data is still retained in accordance with legal requirements. This policy is to be read in conjunction with Terms & Conditions and policy Responsible Gaming BK95.
bk95 only collects personal data that is strictly necessary to operate our services safely and fairly. We do not collect excessive or irrelevant data. Below are the categories of data we collect and the reasons for collecting them:
| Data Category | Example | Status |
|---|---|---|
| Identity Information | Full name, date of birth, IC number (for KYC) | Required |
| Contact Information | Malaysian phone number, email address | Required |
| Financial Data | E-wallet account numbers (TNG, GrabPay, DuitNow), transaction history | Required |
| Gaming Data | Betting history, win/loss records, session duration | Required |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Usage Data | Pages visited, clicks, session duration, game preferences | Automatic |
| Communication Data | Records of live chat conversations, support emails, and feedback | Where applicable |
The Identity Data collected at registration is the minimum required to create your account. Full identity verification (KYC) is only required when you make your first withdrawal, or when our fraud detection system flags a need for additional verification. At that point, you may be asked to provide a copy of a valid government-issued identification document.
For payment information, bk95 stores your payment account identifier (such as the phone number linked to your Touch 'n Go eWallet or DuitNow) but never stores sensitive information such as your eWallet PIN or password. All financial transactions are processed through payment gateways that comply with PCI DSS security standards.
bk95 uses collected personal data solely for lawful and disclosed purposes. We never use your data for purposes unrelated to the operation of the platform or that could harm your interests. The purposes for data use are as follows:
For marketing communications such as promotional emails and bonus notifications, you have the right to opt out at any time without affecting your core account services. Every promotional email from bk95 includes a working unsubscribe link.
This is the most important part of our privacy policy, and we want to be completely upfront about it: BK95 does not sell, rent, or trade players' personal data to any third party for marketing or any other commercial purposes.
However, there are limited situations where bk95 may need to share your data with certain parties, and these situations are as follows:
For every third-party service provider we engage, bk95 has conducted a Data Protection Impact Assessment (DPIA) and ensures data protection standards that are equivalent to or higher than those we apply ourselves.
Protecting your personal data is an ongoing commitment that we take very seriously at bk95. Our security infrastructure is built on a "defence in depth" principle — meaning that even if one security layer is compromised, the remaining layers continue to protect your data.
The technical security measures we have implemented include:
BK95 Data Protection Security Levels
While we take every reasonable step to protect your data, no security system can guarantee absolute 100% protection in every situation. We therefore encourage you to take your own precautions — use a strong, unique password for your bk95 account, enable 2FA, and never share your login credentials with anyone.
Platform bk95 uses cookies and similar tracking technologies to ensure the platform functions properly, enhance the user experience, and analyse usage patterns for continuous improvement. The types of cookies used are as follows:
You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may affect your ability to log in and use the platform bk95 entirely. For guidance on managing cookies in your browser, please refer to the official documentation of your browser.
As a player bk95, you hold strong rights over your personal data. We respect these rights in full and have clear procedures in place to handle every related request. Here are your rights and how to exercise them:
You have the right to obtain a copy of all personal data we hold about you. Requests will be processed within 14 business days.
If your personal data is inaccurate or incomplete, you have the right to request that we correct or complete it promptly.
You may request the deletion of your personal data. This is subject to mandatory retention requirements under applicable law.
You can object to the processing of your data for direct marketing purposes at any time, without needing to provide a reason.
You have the right to receive your data in a machine-readable format for transfer to another service if needed.
In certain circumstances, you may request that we restrict the processing of your data while an issue is being investigated or resolved.
To exercise any of the above rights, send your request by email to support@bk95.express, stating the right you wish to exercise and your account details for identity verification purposes. bk95 will not charge for reasonable requests and will process your request within the stipulated timeframe.
bk95 only retains your personal data for as long as it is needed to fulfil the purposes stated in this policy, or as required by applicable law. The following are our data retention guidelines:
When the retention period expires, bk95 will securely delete or anonymise your data using methods that ensure it cannot be recovered. If you close your account, we will initiate the deletion process for data not subject to mandatory retention requirements within 30 days.
Platform bk95 is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18. Should we discover that personal data of a minor has been inadvertently collected, we will immediately take the following steps:
Parents and guardians who believe their minor child has registered an account at bk95 requested to contact us immediately at support@bk95.express. We will treat such cases as a priority and process the account closure and data deletion within 24 hours of the report being received and verified.
bk95 reserves the right to update this Privacy Policy from time to time to reflect changes in our operational practices, legal requirements or industry developments. When we make material changes to this policy, we will:
Continued use of the platform bk95 after the amendment's effective date will be considered acceptance of the revised policy. If you do not agree with the changes, you may close your account before the effective date and all funds will be returned to you in accordance with standard procedures.
For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us via:
This Privacy Policy should be read together with Terms & Conditions BK95 and policy Responsible Gaming ours. For questions not addressed in this document, please visit the FAQ us or contact the bk95 support team, available in Malay and English 24/7.
Privacy Assured, Safe Gaming
Over 500,000 Malaysian players have trusted bk95 with their personal data — a trust we protect with 256-bit SSL encryption, zero data sales, and full control in your hands. Register free in 60 seconds.